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Apple DEP and Citrix XenMobile Invalid Profile Error

Background

Setting up Apple DEP is relatively straight forward (start here). Once setup, connecting your DEP account to your Citrix XenMobile instance is again, pretty straight forward. The Citrix guide (here) is easy to follow and there are some great “step by step” guides elsewhere on the web – Antonvan Pelt’s is one of my favourite guides

Problem

After following the guide(s) everything appeared to be working correctly. Two or three handsets managed to enrol successfully and everything was looking good. However, after a while, devices started to fail to enrol with the message “invalid profile“. (more…)

Apple Developer Account – Importance of Renewals

The first sign of trouble…

… appears when your MDM solution is working fine on Android devices but has stopped working on iOS devices. All the infrastructure is working correctly, servers are healthy, load balancers are up, no recent firewall changes…

A quick glance at the Apple Developer portal to check all the certificates and profiles are healthy shows that the enterprise developer account has expired.

Apple have four types of developer membership (details here). Prices range from 99USD to 299USD. Without an active Apple Developer membership your applications simply don’t work. (more…)

Evergreen IT with Apples?

Background

When Microsoft announced the release of Windows 10 they stated it would be the last “Windows [Number]” release. There would not be a Windows 11… or 12… etc. Lots of blogs wrote about the switch to (Windows) Software as a Service (SaaS) model. For Windows (10 or otherwise) this makes sense. Hardware vendors release new laptops/tablets and desktops(?) all year round. They simply take the current release and roll with it. (more…)

iPads – Then and Now (with a bit of Pro)

As a Professional IT Engineer, technology is at the heart of what I do. Over the past few months I have been working with our Enterprise IT Architects on a range of mobile device management (MDM) solutions. These are often used by large companies/enterprises to manage the mobile devices of workers. During this time I have had the privilege to road test a number of “cool” handsets/tablets and other “Corporate IT things”.

Putting the latest iPad Air 2 next to my third generation iPad (the first with “retina” display) it got me wondering how much has actually changed in the past three or so years. How much of this change is technology and how much of it is adoption/people/culture? (more…)