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Apple DEP and Citrix XenMobile Invalid Profile Error

Background

Setting up Apple DEP is relatively straight forward (start here). Once setup, connecting your DEP account to your Citrix XenMobile instance is again, pretty straight forward. The Citrix guide (here) is easy to follow and there are some great “step by step” guides elsewhere on the web – Antonvan Pelt’s is one of my favourite guides

Problem

After following the guide(s) everything appeared to be working correctly. Two or three handsets managed to enrol successfully and everything was looking good. However, after a while, devices started to fail to enrol with the message “invalid profile“. (more…)

Evergreen IT with Apples?

Background

When Microsoft announced the release of Windows 10 they stated it would be the last “Windows [Number]” release. There would not be a Windows 11… or 12… etc. Lots of blogs wrote about the switch to (Windows) Software as a Service (SaaS) model. For Windows (10 or otherwise) this makes sense. Hardware vendors release new laptops/tablets and desktops(?) all year round. They simply take the current release and roll with it. (more…)